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User Agreement & Terms of Service

Last updated: July 2026

This User Agreement and Terms of Service (the "Agreement") governs your use of Inturna ("Inturna," "we," "us," "our"). By creating an account, starting a trial, subscribing, or otherwise using the service, you agree to this Agreement and to our Privacy Policy and Refund Policy, which are incorporated by reference. If you do not agree, do not use Inturna.

1. Eligibility — 18 and older only

Inturna is available only to adults. By using Inturna, you represent and warrant that: (a) you are at least 18 years of age (or the age of legal majority where you live, if higher); (b) you have the legal capacity to enter into this Agreement; and (c) you are not barred from using the service under any applicable law.

Anyone under 18 is not permitted to use Inturna, create an account, or provide any information to us. We may suspend or terminate any account we reasonably believe belongs to a person under 18, without refund except where the law requires one.

2. What Inturna is

Inturna is a practice and training tool. You take on simulated internships at fictional companies, complete AI-generated assignments, and rehearse mock interviews and workplace scenarios with an AI. The companies, roles, interviewers, and scenarios are fictional and are provided for practice only.

3. AI-generated content

The assignments, interview questions, conversations, feedback, scores, and other content Inturna produces are generated by artificial intelligence. AI-generated content can be inaccurate, incomplete, outdated, or inappropriate for your specific situation, and identical inputs may produce different outputs. You agree that:

  • Inturna’s content, feedback, and scores are for practice and self-improvement only and are not professional, career, employment, legal, financial, medical, or any other kind of advice;
  • you will not rely on Inturna’s output as the basis for real-world decisions, and you remain solely responsible for decisions you make and actions you take;
  • scores and feedback are automated estimates, not professional evaluations, assessments, or predictions of real-world performance; and
  • we are not responsible or liable for the content the AI generates in response to your inputs or for any consequence of your reliance on it.

4. No guarantee of outcomes

We make no guarantee, promise, or representation that using Inturna will help you obtain a job or internship, pass an interview, negotiate compensation, gain a credential, or achieve any other outcome. Inturna does not hire anyone and is not an employer, recruiter, or staffing agency. Nothing in the service creates an employment, agency, or advisory relationship between you and Inturna.

5. No accreditation or official certification

Inturna is a practice and skill-building platform. We are not an accredited educational institution and we do not certify, credential, license, or accredit anyone. Any "Certificate of Completion," report, score, level, or similar artifact reflects practice activity on our platform only. It is not a professional, academic, or industry credential and carries no accreditation. You agree not to represent any Inturna artifact as an official qualification, credential, or certification to any employer, institution, or other party.

6. Your account

  • You agree to provide accurate information when creating your account and to keep it current.
  • You are responsible for safeguarding your login credentials and for all activity that occurs under your account. Notify us promptly through our support page if you suspect unauthorized use.
  • You may create and maintain only one account. Accounts are personal and may not be shared, transferred, or sold.

7. Acceptable use

You agree that you will not:

  • use the service for any unlawful purpose or in violation of any applicable law;
  • attempt to disrupt, overload, probe, or gain unauthorized access to the service, its infrastructure, or other users’ data;
  • access the service through bots, scrapers, or other automated means, or harvest data from it;
  • circumvent or attempt to circumvent any usage limit, security measure, or restriction, including trial limits, email-eligibility restrictions (for example, by using alias, disposable, or multiple email addresses), rate limits, or refund-related ineligibility;
  • reverse engineer, decompile, or copy the service or use it to build a competing product;
  • upload or transmit malicious code or content that is unlawful, infringing, hateful, or abusive;
  • submit content you do not have the right to submit; or
  • abuse the refund process to obtain the service without paying, as described in our Refund Policy.

8. Your content and license to us

You retain ownership of the content you submit to Inturna (such as assignment submissions, interview responses, uploaded files, reviews, and feedback). You grant Inturna a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, transmit, display, and use that content in order to operate, provide, secure, maintain, and improve the service — including processing it through the third-party AI providers that power the service. You represent that you have all rights necessary to grant this license. We may remove content that violates this Agreement.

9. Our intellectual property

The service — including its software, design, text, branding, and AI-generated materials — is owned by Inturna or its licensors and is protected by law. We grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the service for your own practice while this Agreement is in effect. No other rights are granted.

10. Subscriptions, trials, and refunds

Paid plans, free trials, billing, cancellations, and refunds are governed by our Refund Policy, which is part of this Agreement. Free trials provide Warm-Up tier access for 7 days; each person and email address is eligible for one free trial. Prices may change; changes take effect at your next billing cycle after notice. Purchases may be subject to applicable taxes.

11. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT, TO THE FULLEST EXTENT PERMITTED BY LAW. We do not warrant that the service will be uninterrupted, secure, or error-free, or that AI-generated content will be accurate, reliable, or suitable for any purpose.

12. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW: (a) Inturna and its owners, operators, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, lost opportunities, or reputational harm, arising out of or relating to the service or this Agreement, even if advised of the possibility; and (b) the total, aggregate liability of Inturna and its owners, operators, employees, and agents for all claims arising out of or relating to the service or this Agreement will not exceed the greater of (i) the amounts you paid to Inturna in the twelve (12) months before the event giving rise to the claim, or (ii) one hundred U.S. dollars (US$100).

Some jurisdictions do not allow certain limitations of liability. Nothing in this Agreement excludes or limits liability that cannot be excluded or limited under the law that applies to you, and nothing removes rights you have that cannot be waived.

13. Indemnification

You agree to indemnify, defend, and hold harmless Inturna and its owners, operators, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your use or misuse of the service; (b) your content; (c) your violation of this Agreement; or (d) your violation of any law or the rights of any third party.

14. Dispute resolution; arbitration; class-action waiver

Please read this section carefully. It affects your legal rights.

  • Informal resolution first. Before filing any claim, you agree to contact us through our support page and give us 30 days to work with you to resolve the dispute informally.
  • Binding individual arbitration. Except as stated below, any dispute arising out of or relating to this Agreement or the service that is not resolved informally will be resolved by binding arbitration on an individual basis, administered by a recognized arbitration provider under its consumer arbitration rules, rather than in court. Judgment on the award may be entered in any court of competent jurisdiction.
  • Small-claims exception. Either party may bring an individual claim in small-claims court instead of arbitration if it qualifies.
  • Class-action waiver. To the fullest extent permitted by law, disputes will be resolved only on an individual basis. Neither party may bring or participate in a class, collective, consolidated, or representative action.
  • Opt-out. You may opt out of this arbitration provision by sending us written notice through our support page within 30 days of first accepting this Agreement. Opting out does not affect any other part of this Agreement.
  • Injunctive relief. Either party may seek injunctive or equitable relief in court for infringement or misuse of intellectual property or unauthorized access to the service.
  • If the class-action waiver or arbitration provision is found unenforceable as to a particular claim, that claim (and only that claim) will proceed in the courts described in Section 15.

15. Governing law and venue

This Agreement is governed by the laws of the State of Florida, without regard to conflict-of-law rules, except where the mandatory consumer-protection laws of your place of residence apply and cannot be waived. Subject to Section 14, any dispute not subject to arbitration will be brought exclusively in the state or federal courts located in Florida, and you consent to their jurisdiction.

16. Changes to the service and this Agreement

We may modify the service, its features, and this Agreement over time. If we make material changes to this Agreement, we will update the "Last updated" date above and take reasonable steps to notify you. Changes take effect when posted, and your continued use of the service after that constitutes acceptance. If you do not agree to a change, stop using the service.

17. Suspension and termination

We may suspend or terminate your access if you violate this Agreement, abuse or attempt to defraud the service, initiate an unwarranted payment dispute, or where reasonably necessary for legal or security reasons. You may stop using the service and cancel your account at any time. If we terminate your account for a violation of this Agreement, you are not entitled to a refund except where the law requires one. Sections that by their nature should survive termination — including Sections 3, 4, 5, 8, 9, 11, 12, 13, 14, 15, and 18 — survive.

18. Miscellaneous

  • Electronic communications. You consent to receive notices and communications from us electronically, including through the service and by email.
  • Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.
  • Severability. If any provision of this Agreement is found unenforceable, the remaining provisions remain in full force, and the unenforceable provision will be enforced to the maximum extent permitted.
  • Entire agreement. This Agreement, together with the Privacy Policy and Refund Policy, is the entire agreement between you and Inturna regarding the service.
  • No waiver. Our failure to enforce any provision is not a waiver of it.
  • Assignment. You may not assign this Agreement. We may assign it in connection with a merger, acquisition, reorganization, or sale of assets.

19. Local law

All of our policies are contingent upon the laws that apply where you live. Where your local laws require different or additional protections, we will act in accordance with whatever is legal and required in your particular area. Where any part of this Agreement conflicts with mandatory local law, that local law controls.

20. Contact

Questions about this Agreement can be sent through our support page.

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